Refund Policy
Refund Policy for Summarizer.xyz
Last updated: 4 September 2026
1. Refunds are handled by Paddle
Summarizer is operated by Omnio Tech AB (559476-2337), Stockholm, Sweden. Our order process is conducted by our online reseller and Merchant of Record, Paddle.com. Paddle provides all customer service inquiries and handles returns.
Because Paddle is the Merchant of Record for our orders, refund terms and conditions may vary depending on your location and the applicable local consumer laws in your country. We therefore refer you directly to Paddle's refund policy for the full rules that apply to your purchase.
2. How to request a refund
To request a refund, visit paddle.net with your order details and follow Paddle's refund process. You can also email us at support@summarizer.xyz and we will help you.
Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer, normally within 5–10 business days.
3. Cancellations and renewals
Subscriptions renew automatically until you cancel. You can cancel at any time from your account or through Paddle; you keep access until the end of the period you have already paid for. Cancelling stops future renewals and is separate from requesting a refund.